📦

Online Orders

specialist

Track orders, shipments, and return windows

Online Orders keeps your orders, shipments, and return-by dates in one place. It surfaces what is arriving, what still needs returning, and exactly by when, so nothing slips past its deadline.

Skills (3)

Returns

Surface open return windows with deadlines and set return-by reminders. Load when the user asks what they need to return, return deadlines, or to be reminded about a return.

Track

Status of a specific order or return, including refund confirmation. Load when the user asks about one order/return, where something is, or whether a refund came through.

Whats arriving

List inbound packages and their ETAs, read from the user's order and shipping emails. Load when the user asks what's arriving, where's my package, what's coming, or for a delivery overview.

Chat with Online Orders

Open chat